I just used the Red Bus service, and it was really bad! They promisd to deliver my ticket 4 days back, but it eventually reached my office just an hour before I was going to the bus station. And this is after I had to call them every hour. What's more, the "ticket" that they deliver is the e-ticket, which you can take a printout of anyway. So in effect, they charge you the Rs.25 not to deliver, but for you to pay them. The whole experience of booking a ticket with them was horrendous!
I just used the Red Bus service, and it was really bad! They promisd to deliver my ticket 4 days back, but it eventually reached my office just an hour before I was going to the bus station. And this is after I had to call them every hour. What's more, the "ticket" that they deliver is the e-ticket, which you can take a printout of anyway. So in effect, they charge you the Rs.25 not to deliver, but for you to pay them. The whole experience of booking a ticket with them was horrendous!